From the listing
About the role
Clipboard Health is a remote-first marketplace that connects healthcare professionals with workplaces in need of workers. Founded in 2016 and profitable since 2022, the company is a Y-Combinator leader in Long-Term Care staffing and is rapidly expanding into Home Health and Hospitals.
The Account Manager will be instrumental in growing and retaining Clipboard's existing markets. You will be in charge of nurturing and expanding relationships with current users, understanding their needs, and ensuring they are consistently successful on the platform.
What you'll do
- Managing and growing relationships with an existing portfolio of healthcare providers and dental offices
- Clearly articulating the value proposition of the app to current users to drive continued engagement and expansion
- Uncovering evolving needs and challenges to help providers succeed on the platform
- Establishing credibility and rapport with providers by demonstrating a strong understanding of the app
- Serving as the go-to point of contact for users navigating the app and resolving issues
- Helping fill new and urgent shifts in assigned markets
What they're looking for
- Willingness to hustle and lack of fear
- Experience texting, emailing, and talking with English-speaking clients and prospects
- Stable high-speed internet connection
- A computer workstation (laptop or desktop)
- Internationally located (not in US, CA, UK, NZ, or AU)
- Availability to work US working hours
- Fluency in English speaking and writing
Nice to have
- Noticing & Curiosity to understand the root of problems
- Initiative & Persistence with a bias for action
- Full ownership and responsibility for results
- Customer-Centric mindset focused on improving lives
- Humble attitude with a desire for constant self-improvement
From the company page
ClipBoard Health benefits
◉ Remote policy · in their words
“Clipboard Health is a diverse and inclusive company with a global, remote-first team of hundreds of people.”
Pulled from their careers page · verified by Atlas
The hot takeJeff's read on ClipBoard Health
Here's what I DO like about CH...They have positively-trending Glassdoor reviews, several employee testimonials, unlimited PTO, and lots of jobs that hire from anywhere.
Here's what I DON'T like about CH...They are missing a huge opportunity for stronger employee marketing. Their careers page has a lengthy explanation about what they expect of prospective candidates - how to be and what to do. There's literally 13 panels that explain what they want from you...instead of talking about what they can do for their employees.
It sets the tone the wrong way right out of the gate. I would much rather see them take an employee-first mentality rather than dumping a laundry list of expectations on people who haven't even applied yet.
There's 13 paragraphs about what they expect from prospective employees... They could immensely improve their talent attraction by clearly explaining why THEY should work for YOU, a clear remote work policy, and a detailed list of perks and benefits.