Lead Product Manager

From the listing

About the role

What you'll do

• Own the product vision, strategy, prioritization, and measurable outcomes for an EOR sub-domain.
• Build a systems-level view of customer journeys, internal workflows, policy constraints, data flows, and exceptions across the EOR lifecycle.
• Lead direct customer and operational discovery. Separate symptoms and feature requests from underlying problems, and evaluate product, process, policy, and operational interventions before choosing a solution.
• Translate strategy into outcome-based roadmaps with clear decisions, learning plans, and success measures.
• Work deeply with Operations and AI Engineers to improve scalability, exception handling, service quality, and cost-to-serve, not simply digitize existing processes.
• Partner with Engineering and Design from discovery through delivery, using prototypes and technical insight to reduce risk early.
• Constructively challenge and align senior stakeholders across Legal, Compliance, Finance, Operations, and Go-to-Market, and communicate strategy, trade-offs, and impact clearly in senior forums.
• Contribute repeatable product practices that strengthen discovery, decision quality, and outcome ownership across the Product organization.

What they're looking for

• 5+ years in Product Management, including demonstrable experience owning a complex product area end-to-end.
• 3+ years in HR tech, payroll, benefits, hiring, compliance, or another regulated or operationally complex B2B domain.
• Strong systems thinking, with the ability to explain how policy, operations, data, and technology interact, including exceptions and edge cases.
• Proven first-principles thinking: the ability to separate the requested feature from the desired outcome and explain why one intervention (product, process, policy, or Operations) was chosen over the alternatives.
• Strategic judgment and independence: proven ability to make significant decisions under ambiguity, with explicit trade-offs and a clear view of what was deprioritized.
• Deep direct-customer discovery, with examples where conversations with customers and operational teams materially changed the problem definition or planned solution.
• Proven ability to constructively challenge, persuade, and align senior stakeholders with competing priorities, and to partner strongly with Operations, Engineering, and Design.
• Clear executive communication, with evidence of measurable customer, operational, or commercial impact (e.g. cost-to-serve, cycle time, retention), including the baseline, the change, and how the result was attributed to the decision.
• A reliable home internet connection and fluency in both written and spoken English.
• High standards for quality, ethics, privacy, and compliance in products that affect people and employment.

Nice to have

• EOR, payroll, HR technology, benefits, compliance, fintech, healthcare, logistics, or another regulated and operationally complex domain. Transferable experience counts where the complexity is comparable (multi-country rules, compliance exposure, human-in-the-loop workflows).
• Scaling products or workflows across countries, customers, teams, or markets.
• Hands-on experience prototyping with AI tools or shipping responsible AI- or automation-enabled product experiences.
• Fully distributed and multicultural working experience.

From the company page

Benefits