From the listing
About the role
As a Klaviyo Email Specialist, you're the execution engine inside a retention pod. You work directly alongside a Retention Strategist to bring lifecycle strategies to life, building campaigns and flows, managing the content calendar, briefing designers and copywriters, and making sure every email that goes out is on-brand, on-time, and error-free.
This is not a strategy role - but it's the role that makes strategy real. If you're detail-obsessed, fast in Klaviyo, and take pride in flawless execution, you'll thrive here.
What you'll do
- Build, schedule, and deploy email and SMS campaigns and flows in Klaviyo across a portfolio of US DTC brands
- Set up and configure Klaviyo email and SMS accounts for new clients
- Own the campaign calendar - keeping it current, flagging risks early, and making sure nothing slips
- Write creative briefs for designers and copywriters, and manage the email design process from brief to approval
- Pull and compile monthly performance reports across email and SMS accounts
- Communicate directly with clients on campaign approvals, design feedback, and performance updates
- Collaborate with your Retention Strategist and pod (designer, copywriter) on all client deliverables
- Maintain a strong design eye to ensure emails are on-brand
What they're looking for
- Minimum 2 years of hands-on Klaviyo experience - campaigns, flows, segmentation, and reporting
- Minimum 2 years of agency experience or managing multiple clients simultaneously
- Strong attention to detail
- Clear written and verbal communication skills
- Strong project management skills
- Strong Excel or Google Sheets skills
Nice to have
- ClickUp experience
- SMS experience (Klaviyo or Postscript)
Members-only role.
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Benefits
Work from anywhereFlexible working hoursPaid learning stipendsPaid retreatsPaid parental leavePaid holidays