From the listing
About the role
Sana’s vision is to make healthcare easy by creating an experience that feels seamless when members need to access the healthcare system. The company aims to provide accessible and affordable health plans to small and medium businesses, allowing customers to offer competitive benefits packages while paying an average of 20% less than traditional plans.
We are looking for a detail-oriented, service-minded contractor to support our Network Operations team for a 3-month engagement. You will keep provider data accurate, act as a first point of contact for provider questions, and help with entry-level contracting work.
Founded in 2017, Sana is a remote-first health plan solution designed around an integrated primary care service. We value curiosity, ownership, and speed, and we are building a distributed team across the U.S.
What you'll do
- Maintain provider roster and demographic data by entering updates for addresses, TINs, NPIs, and specialties.
- Process new requests from providers wanting to join the Sana Network and collect required documentation like W-9s and credentialing information.
- Prepare agreements from standard contract templates and transfer information to internal and external databases.
- Flag recurring issues and suggest ways to improve provider contracting workflows and technology.
- Audit and maintain provider-facing materials, internal resources, and contract templates.
- Track contract status and documentation to ensure agreements are complete and signed.
What they're looking for
- 1–2+ years of experience in an administrative, data entry, customer service, or provider relations role.
- Excellent communicator and values-oriented.
- Expert multi-tasker able to handle high-volume work in a fast-paced environment.
- Accurate with data and comfortable with repetitive entry.
- Self-directed learner capable of working through a queue with minimal oversight.
- Proficient in Google Sheets or Excel and comfortable with modern web applications.
- Available for full-time schedule (40 hours/week) during normal business hours.
Nice to have
- Healthcare experience (provider office, credentialing, managed care, insurance, etc.).
- Familiarity with provider data (NPI, TIN, taxonomy) and basic payer contract terms.
From the company page
Sana benefits
◉ Remote policy · in their words
“Sana operates as a remote-first company, embracing a flexible work environment that supports various lifestyles, from parents to digital nomads…”
Pulled from their careers page · verified by Atlas
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