From the listing
About the role
Community Phone is building the best phone for communities in America, serving as the business phone for local shops, government agencies, and families. With more than 20,000 customers and backing from Y Combinator, the company is an 80-person team across 15 countries building the 'Square of phones.'
As the first dedicated product marketing hire reporting to the CEO, you will define and own the function from the ground up. You will own the end-to-end positioning, packaging, and go-to-market success of the core phone product and integrated communications suite to ensure every feature reaches the right audience.
What you'll do
- Develop and maintain differentiated positioning for each core use case and deliver refreshed messaging frameworks.
- Run GTM for every new feature or pricing change, defining launch tiers and owning the communications calendar.
- Lead one Tier-1 launch per month for features used by over 20% of users or tied to upsell motions.
- Own product marketing inputs to sales playbooks, user lifecycle, sales training, and Customer Success enablement.
- Partner with CS and Research to generate one new customer case study per month.
- Conduct monthly win/loss interviews to inform roadmap prioritization and competitive content.
- Run a weekly GTM sync with Growth, CS, and Product teams to provide insights for roadmap planning.
What they're looking for
- 4–7 years in product marketing, ideally in SMB or consumer SaaS.
- Experience with self-serve checkout and light-touch sales motions.
- Experience shipping GTM for features tied to revenue impact.
- Comfortable owning positioning for both hardware and software products serving low-tech audiences.
- Strong collaborator with an operator mindset who prioritizes speed and focuses on outcomes.
- Excellent communicator and structured thinker.
Nice to have
- Ability to share a portfolio or sample launch plan.
From the company page
Community Phone benefits
◉ Remote policy · in their words
“We are looking for team members who love our product and mission and see the remote first environment as a bonus.”
Pulled from their careers page · verified by Atlas
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